Frequently Asked Questions & Answers
Our goal at Dryer Vent Cleaning Cowboys is to prevent dryer fires and increase dryer efficiency by providing the highest-quality dryer vent cleaning services. We also work to reach that goal by providing valuable and practical information about dryer vent cleaning and safety to the public. As a source of this specialized knowledge, we have been asked many questions about dryer vents, safety techniques, and our services. Here, you can find our customers’ most frequently asked questions along with our answers.
What is Your Diagnostic Fee?
Do You Provide a Free Estimate?
Answer: Yes with Repair
What is Your Warranty?
Answer: Our Traditional warranty is 90 days on parts 30 days on labor. All Seal System Related is 1 year on parts and labor.
What is Your Service Fee?
Do You Service Dry Vents and Ducts?
Are You Open On Sundays?
Answer: We will definitely take your call on a Sunday However We only run service calls Mon-Sat.
Our Weekly Schedule:
|Monday:||7:00am – 7:00pm|
|Tuesday:||7:00am – 7:00pm|
|Wednesday:||7:00am – 7:00pm|
|Thursday:||7:00am – 7:00pm|
|Friday:||7:00am – 7:00pm|
|Sunday:||7:00am – 7:00pm|
Why is my dryer taking so long to dry?
Typically, when it comes to an issue with your clothes not drying, the dryer is not the problem. Vent disrepair, blockages such as bird nests or lint accumulation, and improper venting configurations are all possible causes of poor dryer function. The experts at Dryer Vent Cleaning Cowboys can determine the cause of your dryer issue and provide you with an estimate and recommended solutions that will not only increase the efficiency of your dryer, but remove any potential fire hazards as well.
Can I clean my dryer vents myself?
At Dryer Vent Cleaning Cowboys, in order to gain the most efficiency out of your dryer, we recommend having your dryer vents cleaned and inspected every year. However, if you notice any of these warning signs, including hot clothes, longer dry times, excess lint, and more, we highly recommend having your vents cleaned or repaired by one of our expert technicians to prevent a dryer fire.
How do I know when my dryer vents need to be cleaned?
Yes! There can be many warning signs that indicate an elevated risk of fire or malfunction. View our comprehensive list of Warning Signs to see if you might be missing a sign from your dryer.
Are dryer fires common? What do I need to do to prevent a dryer fire?
According to the U.S. Fire Administration’s National Fire Incident Reporting System, there are approximately 15,500 dryer fires every year, resulting in as many as 34 deaths, 430 injuries, and $209 million in property damages. In order to protect your home from a dryer fire, we recommend having your vents cleaned and inspected at least once a year. If you notice any warning signs, call our experienced professionals today.
What services does Dryer Vent Cleaning Cowboys offer?
Dryer Vent Cleaning Cowboys provides professional cleaning, inspection, maintenance, repairs, alterations and complete installation of dryer vent systems. Our experienced team of technicians provide services for both our residential and commercial customers. We come to every job equipped and prepared to administer full service, allowing us to complete any found repair during your appointment without the inconvenience of a follow-up visit. We are dedicated to making your dryer safer and more efficient.
How much does it cost to have your dryer vent cleaned?
Since each household is unique, an estimate is provided after Dryer Vent Cleaning Cowboys technicians perform a full diagnostic inspection. This inspection identifies the extent of the dryer vent problem and provides the basis of the estimate and recommended solutions.
Why do I need to have my vents cleaned every year? What are the benefits to annual dryer vent maintenance?
Besides making your dryer run more efficiently and preventing dryer fires, consumers can look forward to lower energy bills as a result of the dryer not having to work so hard and long to dry clothes. Consumers save $18-$24 monthly on average as a result of reduced dryer times. In addition, clothes don’t wear out as quickly when they don’t have to go through multiple cycles. Visit our Vent Cleaning Benefits page to view our list of benefits.
What is the difference between a dryer duct and a dryer vent?
The exhaust system of a clothing dryer has two different colloquial names, dryer duct and dryer vent. The two names are interchangeable depending on the region in which you live or which manufacturer made your dryer. Whether you call it a duct or a vent, we are here to get the lint out! Contact us today to schedule a cleaning for your dryer duct or dryer vent.
When Should I get My Dryer Vent Cleaned?
- If the dryer takes more than 50 minutes to dry a full load of laundry
- If your clothes have a foul odor after drying
- If the dryer gets hot to the touch after drying
- If water appears behind or underneath the dryer
- If there is a burning or gas smell
Why Should We Use Your Company?
We provide service with a difference. Here are a few reasons to choose us;
- Flat Rate Fees – You know the exact cost for the cleaning. There are no surprises or hidden fees!
- 5 Star Service – We have excellent online reviews because we do what we say.
- Free Inspections – And 6-month warranty on dryer vent cleaning services.
- Military Veteran Owned & Operated
- Houston’s oldest dryer vent cleaning company
Additionally, we are an A+ rated company with the Better Business Bureau. We get the job done right, fair and honest!
How Do I Avoid Scams?
Unfortunately like many services there are scams and you need to be careful. Here are some tips to help in your decision:
- Don’t fall for advertisements or mailers offering cheap or free dryer vent cleaning. Nothing is free and these are sometimes a ruse to get inside of your home.
- Look for a company which are specialists. Many companies offer vent cleaning as a sideline and a way to sell you their primary service.
- Ask if they are insured.
- Look for a good address not a false one or a post box.
- Don’t fall for the leaf blower scam. Ask about what equipment they would be using and if it is specifically made for cleaning dryer vents.
Why is there Water Everywhere?
The vent is clogged and the moisture cannot escape. This can lead to damage to your dryer and to your home or business.
What Do I Need to do Before the Technician Arrives?
Please remove any items that are around or blocking access to the dryer. In rare cases, we will have to charge extra if the technician is tied up moving laundry or items blocking access for removal of the dryer.
How do I know if I need to call an appliance repair company or get my dryer vent cleaned??
There is a simple test; pull the dryer away from the wall and remove the dryer hose. Dry a small load and see if it is quicker than before. If so than your vent needs to be cleaned.
I clean the lint screen every time I use the dryer. How can my dryer vent be clogged?
The lint screen in most modern dryers catch 40% to 60% of the lint from our clothes. It’s a challenge for most manufacturers of dryers as the dryer needs enough air flow to dry clothes properly, but a very small screen requires the user to clean it during the drying cycle.
How do I know if my dryer vent needs to be cleaned?
- Does it take more than one 50 minute cycle to dry a full load of laundry?
- Does the dryer get hot to the touch on top of the dryer?
- The laundry gets hot but does not dry.
- It’s taking all day just to dry our clothes!
What is that vibration in my ceiling when my dryer is running?
Most likely it is a dryer vent booster fan with a build-up of lint on the impellers of the fan. The booster fan must be removed from the system, cleaned, hoses replaced, and sensor checked. Once the vent has then been cleaned the booster fan is then remounted properly.